“Listen to the first round of “Dear Melissa” answers here, and hear some exciting news! Back in October, we asked our community if they had any product questions for Melissa, and we received an overwhelming amount of thoughtful, complex questions. So, drumroll please…”
This episode of Just Now Possible features Aha!'s leadership and PM team discussing Aha! Builder, an AI app builder aimed at product managers rather than engineers. They describe the five-step discovery process that…
Cagan argues that most websites are hard to use, ugly, or both, and that even companies that invest in design often fall short. He observes that interaction designers tend to produce usable but dull sites, while visual…
Marty Cagan argues that many product teams still fly blind because they do not instrument their products to collect usage analytics, or collect so little that they cannot see how customers actually use features. He…
Teresa Torres talks with Petra Wille about how she and co-organizer Arne design experiences rather than mere events at Product at Heart and related leadership gatherings. Petra explains that intentional sensory details…
The piece opens by naming a core cognitive bias that product builders tend to share, framed as four beliefs that reinforce one another. Only the opening line of the source text was supplied, so the full argument, the…
Marty Cagan uses the question of whether a product manager is the 'CEO of the product' as a revealing interview prompt. He finds candidates typically fall into three groups: those drawn to the power and influence, those…
Teresa Torres interviews Colin Murphy, a former account manager who moved toward product management and shares lessons from his job search. His core argument is that career switchers must actively sell their applicable…
Marty Cagan announces that the next SVPG book, TRANSFORMED, is in progress with Lea, Jon, Christian and Chris as co-authors, targeting early 2024. The book addresses the many established companies that struggle to shift…
Teresa Torres answers a reader's question about how often product teams should ship customer value, concluding that weekly or biweekly delivery is an ideal benchmark rather than an immediate requirement. She explains…
This post, the second part of a marketplace growth series, examines which growth levers the largest marketplaces rely on once they move past early experimentation. Drawing on interviews with leaders from roughly…
Teresa Torres argues that product teams often fall for confirmation bias: people notice evidence that supports their ideas and overlook disconfirming signals, even when given the same data. Her example shows how…
Marty Cagan argues that product management should not sit inside marketing or engineering, the two most common homes for it. Marketing tends to confuse listening to customers with product discovery and merges product…
This article profiles Sling TV, the streaming service that positioned itself as an early OTT provider, and argues that continuous reinvention and speed are central to its growth. Its SVP of Strategy and Technology…
Marty Cagan describes a growing trend where product teams move from batch-style phases to continuous practices in both delivery and discovery. He traces how continuous integration, testing, and deployment have spread…
Lenny Rachitsky explains how marketplace and platform builders should choose a take rate, the fee charged on each transaction. He introduces a simple formula combining convenience and demand minus competition, walks…
Teresa Torres argues that a company's staffing choices reveal its real values. Most companies say they prioritize customer love and data-driven decisions, yet employ far fewer product managers, designers, researchers…
Jason Fried argues that marketing is less about slogans or campaigns and more about the transfer of whatever a team actually feels about its work. At its best, genuine enthusiasm and care spread outward and become the…
Teresa Torres argues that the outrage over Facebook's social contagion experiment is inconsistent with how news outlets and internet companies already operate. She notes that editors and headline writers routinely…
The post argues that 'AI agent' covers very different systems, so teams should first categorize each idea by architecture before prioritizing. It proposes three categories (deterministic automation, reasoning and acting…
This podcast episode, hosted by Teresa Torres with guest Petra Wille, examines whether product discovery differs fundamentally between B2B and B2C products. The hosts argue the core principles are largely consistent…
In this end-of-year episode, product veterans Teresa Torres and Petra Wille compare their personal reflection rituals, built over years of product work and self-experimentation. Both have moved away from rigid annual…