Drawer 03 · 215 notes · 73 people · 2005–2026

Growth & retention

Acquisition loops, activation, onboarding, retention, and PLG

Q:
Answers from Growth & retention notes, cited
Lenny’s Newsletter♥ 82

How to activate your investor network

Dec 6, 2022 · 18 min
Subscriber post — summary only

Lenny Rachitsky shares tactics from angel investor and founder Sam Corcos on getting real value from investors. The post argues founders often fail to activate their networks because they don't ask well, and covers…

producthabits.com · Hiten ShahNov 12, 2018

Is Snapchat Going to Die?

Nov 12, 2018 · 29 min

“By 2011, Facebook, Twitter, and LinkedIn had effectively dominated the social media space so completely, it felt like there wasn’t room for another social app. However, to Evan Spiegel, then… Keep reading The post Is Snapchat Going to Die? appeared first on Product Habits.”

Product Talk · Teresa TorresJun 17, 2013

Read Lean Analytics

Jun 17, 2013 · 3 min

Teresa Torres reviews Lean Analytics by Alistair Croll and Ben Yoskovitz and argues it is an essential, accessible guide to product and startup analytics. She notes it covers the basics of good metrics and segments…

SVPG · Marty CaganNov 15, 2006

Help Prevent User Abuse

Nov 15, 2006 · 5 min

Cagan argues that 'user abuse' happens when product teams ship changes that users didn't ask for, didn't expect, or can't absorb, and that it is largely caused by the natural human resistance to change. He explains that…

Lenny’s Newsletter♥ 26

Evaluating a (marketplace) business idea

Jun 23, 2020 · 11 min
Subscriber post — summary only

Lenny Rachitsky shares how he evaluates marketplace business ideas after reviewing 100+ companies. He argues that founders and investors should first test the underlying business against seven core criteria…

Product Talk · Teresa TorresMar 14, 2013

How To Run an A/B Test

Mar 14, 2013 · 11 min

Teresa Torres argues that A/B testing should follow the scientific method rather than being used for trivial tweaks like button colors or wording. She recommends starting from a real insight about why recipients ignore…

Product Talk · Teresa TorresJun 7, 2012

Why the BranchOut Decline Isn't Surprising

Jun 7, 2012 · 3 min

Teresa Torres argues that the rapid user decline of BranchOut, a Facebook-based social recruiting app, was predictable because its core assumption failed. Her team had built a similar product and, through interviews…

Product Talk · Teresa TorresMar 6, 2013

Measuring The Success Of Product Emails

Mar 6, 2013 · 4 min

This post sets out what product teams should realistically expect from email metrics: open rates, click-through rates, conversion rates, and unsubscribes. It explains that open rates are an imperfect approximation…

Product Talk · Teresa TorresMar 1, 2013

Designing Product Emails That Convert

Mar 1, 2013 · 5 min

Teresa Torres argues that product emails only help if they are designed to convert, and recommends building a reusable email template rather than designing each message from scratch. A template lets teams user-test and…

Lenny’s Newsletter♥ 32

How marketplaces win

Aug 3, 2021 · 7 min
Subscriber post — summary only

The post argues that marketplaces succeed by choosing one of three routes: delivering far more convenience, offering a significantly lower price, or unlocking desirable supply that customers want. It also explains what…

SVPG · Marty CaganFeb 14, 2006

Gentle Deployment

Feb 14, 2006 · 3 min

Cagan argues that shipping updates to an established user community requires care, because users dislike change and today's connected internet lets them punish bad releases quickly. He calls the disciplined approach to…

Lenny’s Newsletter♥ 257

Best of Lenny’s Newsletter 2025

Jan 6, 2026 · 8 min
Subscriber post — summary only

Lenny Rachitsky's year-end roundup collects the most popular posts from his newsletter, grouped by theme such as AI, career, strategy, growth, and execution, plus a few all-time classics. He also reviews his 2025 goals…

SVPG · Marty CaganJan 19, 2015

The Power of Customer Misbehavior

Jan 19, 2015

Marty Cagan argues that product teams can find major opportunities by letting customers use their products for purposes the company never planned or officially supports. He describes this as a third path beyond…

SVPG · Marty CaganAug 2, 2011

Competition

Aug 2, 2011

Marty Cagan argues that competition is a constant in most markets, yet companies often waste energy reacting to rivals through feature-chasing and attacking competitors' weaknesses. He contends customers rarely leave…