Drawer 03 · 215 notes · 73 people · 2005–2026

Growth & retention

Acquisition loops, activation, onboarding, retention, and PLG

Q:
Answers from Growth & retention notes, cited
Lenny’s Newsletter♥ 26

Breaking into growth

Nov 2, 2021 · 7 min
Subscriber post — summary only

This post is mostly a promotional announcement for a part-time PM course aimed at early-career product managers, with a reader Q&A in the middle. The core advice in the Q&A explains how to move from a generalist PM role…

Product Talk · Teresa TorresFeb 25, 2013

Are you sending enough email to your users?

Feb 25, 2013 · 3 min

“I know. Email is dead. Everyone is Facebook messaging, texting, and tweeting instead. So why am I asking about email? Because when it comes to products, email is far from dead. I'm not going to beat a dead horse. Lots of people have written about this. Instead, I'm”

Lenny’s Newsletter♥ 84

What is a good growth rate

Apr 26, 2022 · 12 min
Subscriber post — summary only

Lenny Rachitsky surveys about two dozen venture investors on what growth rates count as good or great at each stage of a business. The post argues that early-stage investors weigh time-to-$1M ARR, retention, and…

Lenny’s Newsletter · Free post♥ 172

How to measure cohort retention

Aug 30, 2022 · 18 min

Olga Berezovsky, guest-writing for Lenny Rachitsky, argues that cohort retention is widely misunderstood and costly to get wrong, and offers a practical guide to measuring it. She recommends defining "active" by the…

Lenny’s Newsletter♥ 34

Flywheels, flywheels, flywheels

Aug 18, 2020 · 9 min
Subscriber post — summary only

Lenny answers a reader's question about how to build a business 'flywheel,' a visual model of which business elements reinforce each other to accelerate growth. He explains how to brainstorm one from assets, actions…

Lenny’s Newsletter♥ 41

How to build trust in a marketplace

Jun 14, 2022 · 15 min
Subscriber post — summary only

Lenny Rachitsky compiles lessons from founders and early growth leaders at marketplaces like Lyft, Thumbtack, Rover, and Udemy on how to earn trust between strangers. The core argument is that trust is built through a…

Lenny’s Newsletter · Free post♥ 335

How to use Perplexity in your PM work

Jun 11, 2024 · 6 min

Lenny Rachitsky surveyed hundreds of product managers, then ran follow-up calls, to collect concrete ways PMs use Perplexity, the AI-powered search engine, in their daily work. The post groups 27 real prompts into six…

Lenny’s Newsletter♥ 20

Marketplace city expansion strategy

Sep 7, 2021 · 16 min
Subscriber post — summary only

Lenny Rachitsky surveys founders and growth leads from Grubhub, OpenTable, Caviar, Instacart, Snackpass and Peerspace on how marketplaces expanded into new cities. The core argument is that expansion should follow once…

Lenny’s Newsletter♥ 73

GTM motions of 30 B2B SaaS companies

Aug 24, 2021 · 12 min
Subscriber post — summary only

Lenny Rachitsky analyzes how 30 fast-growing B2B SaaS companies chose their go-to-market motions, covering product-led versus sales-led approaches, top-down versus bottom-up targeting, and which market segments they…

Lenny’s Newsletter · Free post♥ 231

The Best of Lenny’s Newsletter 2023

Dec 12, 2023 · 11 min

Lenny Rachitsky's annual year-end roundup revisits his past newsletter posts and podcast episodes and reorganizes the best of them by reader job-to-be-done, such as sharpening product skills, growing a product, scaling…

Lenny’s Newsletter♥ 46

What is good waitlist conversion

Mar 1, 2022 · 7 min
Subscriber post — summary only

Lenny Rachitsky opens with a note on the war in Ukraine and ways to help, then answers a reader question about waitlist conversion. Drawing on founder input, he shares rough conversion benchmarks for free sign-ups, paid…

produxlabs.com · Melissa PerriMar 28, 2020

16 Product Strategies for Growth

Mar 28, 2020

Melissa Perri argues that product leaders planning a company's next phase should survey a standard set of growth strategies rather than fixate on a single path. She organizes 16 options around three business objectives…

Product Talk · Teresa TorresMar 4, 2013

The Awful World of Email Deliverability

Mar 4, 2013 · 5 min

Teresa Torres argues that a well-designed email template is not enough; product teams must also manage deliverability, the process of getting messages past ISP and client spam filters into real inboxes. She outlines how…

Lenny’s Newsletter♥ 17

How to run SEO experiments

Dec 15, 2020 · 16 min
Subscriber post — summary only

Brian Ta, a former SEO lead at Airbnb, Strava, and AngelList, explains how to run SEO experiments on sites with thousands of programmatic pages. He argues SEO tests must be bucketed at the page level rather than the…

HEY World · Jason FriedAug 26, 2026

$5300 in $100s

Aug 26, 2026

Jason Fried describes an experiment for a free in-person Basecamp event in Chicago: attendees pay a $100 refundable deposit at registration and get the cash back at the door if they show up. The problem is that free…