“Surely You're Joking, Mr. Feynman! (Adventures of a Curious Character) I just finished reading "Surely You're Joking, Mr Feynman", a series of short stories or essays by Richard Feynman that reads like a memoir. Not only was this book a delightful read, but it had many takeaways that”
Hiten Shah argues that a company's external surface area has expanded dramatically, from a few channels decades ago to dozens of channels and hundreds of instances today. This growth fragments coordination, measurement…
Teresa Torres argues that continuous product discovery is not limited to famous consumer tech companies; any product team, including those at traditional enterprises, can practice it. She uses a case study of Farm…
Lenny Rachitsky surveys about two dozen venture investors on what growth rates count as good or great at each stage of a business. The post argues that early-stage investors weigh time-to-$1M ARR, retention, and…
🎙️Quality of Evidence You've got behavioral analytics, support tickets, sales call notes, and a feedback inbox that never empties. With all that data coming in, do product teams actually still need to go out and talk to users? In this episode, Petra Wille and Teresa Torres dig into why not all…
Marty Cagan argues that product organizations focused on team autonomy still need deliberate forms of collaboration around objectives. He describes two patterns: shared objectives, where several teams co-own a goal such…
Lenny Rachitsky compiles informal Twitter poll results on the software tools product, design, analytics, research, and data teams rely on, plus what early-stage founders buy first and spend most on. The post separates…
Teresa Torres introduces a new series, Tools of the Trade, profiling continuous discovery practitioners and the tools they use. This first edition features Rebecca Klee, a UX Researcher at Optimal Workshop, who walks…
Shreyas Doshi argues that peer-reviewed studies on human psychology and behavior are often over-trusted by smart people. Such research typically reports averages and correlations across populations, which says little…
Teresa Torres walks through a worked example of a clear product vision using her side project GratiGrams, a service for sharing specific appreciation with others. She shows how a vision statement, mission, core values…
Teresa Torres argues that good continuous discovery depends on first surfacing the hidden assumptions behind each idea, since teams can't test beliefs they haven't named. She proposes five assumption categories…
Teresa Torres argues that acceptance criteria are often the missing piece of a user story, and that they determine when a story is ready for release. She contends that criteria should be written from the end-user's…
Teresa Torres argues that customer interviews are among the most valuable and sustainable ways for product teams to learn about customers, creating a compounding competitive advantage. She separates true customer…
This book club reading guide introduces Chapter 5 of Continuous Discovery Habits, focused on continuous customer interviewing. Teresa Torres argues that product trios should interview customers on a weekly cadence…
Teresa Torres and Petra Wille discuss a trend on LinkedIn of generating Opportunity Solution Trees with AI, including tools that promise instant user insights from synthetic personas. They argue that product teams…
Teresa Torres argues that user story prioritization is a balancing act rather than a formula. She suggests first setting high-level priorities through themes, then ranking stories within each theme by expected impact…
Once leaders assign a problem to a product team, they must also signal how ambitious the team should be in its discovery work. Cagan frames objectives as bets that spread risk across a portfolio, ranging from low-risk…
This episode of Just Now Possible features the eSpark team discussing how they built Teacher Assistant, an AI feature that helps K–5 teachers align eSpark's supplemental lessons with district-mandated core curricula…
Teresa Torres's continuous-discovery practice depends on interviewing customers every week, but finding participants is the hardest part and often blocks the habit. This Product in Practice piece profiles Dan Clem at…
This episode of a product podcast walks through how Xelix built an AI Helpdesk for accounts payable teams, which often receive over a thousand vendor emails daily. The product turns that inbox noise into structured…
Teresa Torres interviews the founders of Rest, a startup that built a voice-first AI sleep coach grounded in Cognitive Behavioral Therapy for Insomnia (CBTI). The team began by noticing that users of their podcast app…
Teresa Torres responds to Hope Gurion's proposal to add customer segments to opportunity solution trees, arguing that the tool should stay simple and focused on a single product outcome. She disagrees with two of Hope's…