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Lenny’s Podcast128 min

The rituals of great teams

Shishir Mehrotra · Aug 14, 2022
Key learnings
  • Map your product's growth as loops rather than linear funnels, and draw a diagram of how users bring in other users; Shishir says…
  • Remove friction from the moment users share, as Coda did by charging only for document makers, not for people they share with.
  • Treat publishing as a discovery channel: users who publish something useful for their niche can expose the product to new…
Lenny’s Podcast103 min

How to launch and grow your product

Ryan Hoover · Aug 7, 2022
Key learnings
  • Before launching on Product Hunt or elsewhere, define the goal first: customer acquisition, recruiting, fundraising, feedback…
  • Write launch taglines and descriptions the way customers describe your product to friends, not in polished PR language, since…
  • Use the product gallery as a visual story, such as a before-and-after or an evolution, since visitors look at visuals first on…
Lenny’s Podcast102 min

How to own your career growth and become a powerful product leader

Deb Liu · Aug 4, 2022
Key learnings
  • Treat your career like a product: write down what success looks like in five years, the milestones and skills needed, and measure…
  • Keep balancing learning and impact; the expert you are today will be outpaced by someone still actively learning from the best…
  • Treat setbacks as stepping stones; people who recover from hard feedback and failed products often become the strongest leaders.
Lenny’s Podcast74 min

How to scrappily hire for, measure, and unlock growth

Crystal W · Jul 31, 2022
Key learnings
  • Run Wizard of Oz style experiments before building: use WhatsApp groups, screenshots, or manual processes to validate demand…
  • Experiments are worth running even with around 30 users; the trends stay similar, and precision improves with more data, while…
  • Define retention concretely as cohort retention; for a free weekly product, expect roughly 60% of the prior week's users to…
Lenny’s Podcast112 min

How to create a winning product strategy

Melissa Perri · Jul 28, 2022
Key learnings
  • The product owner role came from Scrum as a way to help developers prioritize work, not from product management, so it often…
  • Frameworks like SAFe are heavily marketed and often adopted rigidly; Perri has seen most teams that found success end up ripping…
  • Teams that already talk to customers and iterate quickly may not need a framework at all; the principle of shipping value and…
Lenny’s Podcast93 min

How to unlock your product leadership skills

Ken Norton · Jul 24, 2022
Key learnings
  • Executive coaching is a partnership where the client defines success; the coach brings listening, curiosity, and challenge rather…
  • Advice often delivers a short-lived boost, like cotton candy; lasting growth usually requires confronting the underlying problem…
  • Leadership shifts are largely internal: reframing your operating system matters as much as learning new frameworks once you reach…
Lenny’s Podcast71 min

How to sell your ideas and rise within your company

Casey Winters · Jul 21, 2022
Key learnings
  • Escalate problems to leadership early so they can help change circumstances, rather than silently absorbing them; leaders can't…
  • Structure upward communication to start at the last point the audience already agrees with, not at the chapter-six detail or with…
  • Prepare for important meetings by role-playing each attendee and listing every possible question, ensuring you have the data to…
SVPG · Marty CaganJul 18, 2022

Time To Build

Jul 18, 2022 · 3 min

Marty Cagan argues that the best products often emerge during economic downturns, when companies lack the money to paper over weak products. He contends that many firms, especially those with abundant funding, assume…

Lenny’s Podcast88 min

Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more

Nickey Skarstad · Jul 18, 2022
Key learnings
  • Pick a quality metric, such as review rate or first sale within a set window, as a balancing top-line goal alongside growth so…
  • Dogfood your own product regularly; Skarstad notes that using the product yourself reveals quality problems immediately and…
  • Involve your team in strategy-setting rather than writing it alone, but recognize that one clear leader should own the final…
Lenny’s Podcast86 min

Manik Gupta (ex-CPO Uber, Google Maps) on how to build consumer apps, why it’s useful to be optimistic about technology, creating inflections in your PM career, the changing CPO role, and more

Manik Gupta · Jul 14, 2022
Key learnings
  • Surround yourself with exceptional people early in your career and stick with them over the long term, since shared trust built…
  • Consumer products are harder than they look because builders are not typical users; you cannot force adoption, so virality and…
  • Build consumer products for a global audience from day one, localizing language, pricing, and legal requirements while avoiding…
Lenny’s Podcast72 min

Merci Grace (ex-Head of Growth at Slack) on PLG, interviewing, storytelling, building a diverse team, hiring salespeople, building a growth team, and much more

Merci Grace · Jul 11, 2022
Key learnings
  • Open pitches and presentations with the most surprising insight or action rather than market background, since the goal is to…
  • Remember that a product's onboarding should be designed from first contact, and it should teach users by using the product itself…
  • Regularly watch real users go through signup and onboarding; conversion numbers hide the emotional and confusion details that…
Lenny’s Podcast91 min

Sanchan Saxena (VP of Product at Coinbase) on the inside story of how Airbnb made it through Covid; what he’s learned from Brian Chesky, Brian Armstrong, and Kevin Systrom; much more

Sanchan Saxena · Jul 5, 2022
Key learnings
  • Careers rarely follow a plan; Sanchan advises taking little bets, learning fast, and pivoting rather than over-planning a…
  • Choose a role that maximizes how fast you learn product management, and match the startup versus big-company choice to whether…
  • During a crisis, Airbnb replaced fixed teams with one company-wide team and two-week planning cycles, reacting to fast-changing…
Lenny’s Podcast67 min

Teresa Torres on how to interview customers, automating continuous discovery, the opportunity solution tree framework, making the case for user research, common interviewing mistakes, and much more

Teresa Torres · Jun 30, 2022
Key learnings
  • Use the opportunity solution tree: put a measurable outcome at the root, map opportunities as customer needs and pain points…
  • Keep opportunities framed in the problem space rather than as disguised solutions; Torres notes most people mistakenly write…
  • Collect rich, behavior-based stories in interviews by asking about the last specific instance (e.g., 'tell me about the last…
Lenny’s Podcast68 min

Brandon Chu on building product at Shopify, how writing changed the trajectory of his career, the habits that make you a great PM, pros and cons of being a platform PM, how Shopify got through Covid

Brandon Chu · Jun 27, 2022
Key learnings
  • Treat domain expertise as table stakes; to reach the highest levels, lean into founder skills like storytelling, motivating…
  • Think of the PM role as helping teams ship the right thing at the right time in the right way, acting as a servant leader rather…
  • Set annual directional plans but expect them to change; avoid sunk-cost fallacy and be willing to throw away work when the world…
Lenny’s Podcast115 min

Elena Verna on how B2B growth is changing, product-led growth, product-led sales, why you should go freemium not trial, what features to make free, and much more

Elena Verna 3.0 · Jun 23, 2022
Key learnings
  • Founders should drive the first stage of growth themselves; hire a growth leader only after product-market fit, strong retention…
  • A growth team cannot fix a declining core product or go-to-market; stabilize the core issues first before adding growth resources.
  • Homepage and brand redesigns rarely lift acquisition immediately; plan for three to six months of post-launch optimization or…
SVPG · Marty CaganJun 20, 2022

Products and People

Jun 20, 2022 · 4 min

Marty Cagan reviews Tony Fadell's book "Build," written from a CEO's perspective, and argues it is a standout guide to what the best product companies do. Cagan notes that Fadell's advice is deliberately old-school…

Lenny’s Podcast88 min

Gibson Biddle on his DHM product strategy framework, GEM roadmap prioritization framework, 5 Netflix strategy mini case studies, building a personal board of directors, and much more

Gibson Biddle · Jun 20, 2022
Key learnings
  • Frame product strategy as a set of testable hypotheses about how to delight customers in hard-to-copy, margin-enhancing ways, and…
  • Use A/B tests to check what customers say they want; Gibson's new-release test showed that faster delivery barely moved…
  • Estimate the value of a feature by multiplying affected customers by lifetime value and a word-of-mouth factor, then weigh it…
Lenny’s Podcast78 min

Jackie Bavaro on getting better at product strategy, what exactly is strategy, PM pitfalls to avoid, advancing your career, getting into management, and much more

Jackie Bavaro · Jun 16, 2022
Key learnings
  • Ask your manager directly how to prepare for a future promotion, framing the goal in the future so the manager becomes an ally…
  • Treat a strategy as three parts: a vision, a strategic framework with pillars and bets, and a backward-working roadmap used as a…
  • A roadmap in strategy is a sanity check, not a commitment; if it can't reach the vision in time, that signals bigger bets or more…
Lenny’s Newsletter♥ 41

How to build trust in a marketplace

Jun 14, 2022 · 15 min
Subscriber post — summary only

Lenny Rachitsky compiles lessons from founders and early growth leaders at marketplaces like Lyft, Thumbtack, Rover, and Udemy on how to earn trust between strangers. The core argument is that trust is built through a…

Lenny’s Podcast87 min

Gokul Rajaram on designing your product development process, when and how to hire your first PM, a playbook for hiring leaders, getting ahead in you career, how to get started angel investing, more

Gokul Rajaram · Jun 13, 2022
Key learnings
  • Do core work well but stay curious about other teams; serendipity and relationships built by helping people often create the next…
  • When choosing a company, prioritize a founder who authentically lives the mission, a problem you feel energy for, and a company…
  • Early-stage teams should plan weekly, then add quarterly and annual layers as they grow; keep tooling simple like a spreadsheet…
Lenny’s Podcast85 min

April Dunford on product positioning, segmentation, and optimizing your sales process

April Dunford · Jun 9, 2022
Key learnings
  • Weak positioning shows up across the funnel: confused prospects, sluggish middle-of-pipeline deals, and churn after the sale, so…
  • Start positioning by identifying competitive alternatives, including the status quo, since roughly 40% of B2B deals are lost to…
  • Turn a list of differentiated capabilities into customer value, then group them into two or three value themes that only you can…
Lenny’s Podcast97 min

Julie Zhuo on accelerating your career, impostor syndrome, writing, building product sense, using intuition vs. data, hiring designers, and moving into management

Julie Zhuo · Jun 7, 2022
Key learnings
  • Growth often comes from being in uncomfortable, unfamiliar situations; Julie notes that feeling like an imposter tends to…
  • Seek environments that are scaling, since growing companies create more opportunities to volunteer for new responsibilities and…
  • Share your struggles openly with peers, mentors, and reports; vulnerability builds deeper connections and lets others help you…