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Lenny’s Podcast78 min

Building better product roadmaps

Janna Bastow · Oct 16, 2022
Key learnings
  • Treat a roadmap as a prototype for your strategy: its value lies in the roadmapping process of sharing and testing assumptions…
  • Replace timeline-based roadmaps with Now, Next, Later buckets so that not every item implies a due date, since uncertainty grows…
  • Reserve firm dates for truly fixed constraints such as regulatory deadlines or seasonal rushes, and plan extra buffer and soft…
Lenny’s Podcast80 min

How to build a high-performing growth team

Adam Fishman · Oct 13, 2022
Key learnings
  • Use a competency model (growth execution, customer knowledge, growth strategy, communication and influence) to hire for a…
  • Before hiring a growth leader, agree on what you need and where the gaps are, and use the model as a reverse interview to see…
  • Give specific feedback by naming the exact competency to improve, instead of vague comments like 'be more strategic'.
Lenny’s Podcast93 min

Developing a growth model + marketplace growth strategy

Dan Hockenmaier · Oct 9, 2022
Key learnings
  • A growth model is a spreadsheet formula for how your business grows; roughly half its value comes from the act of building it…
  • Start with three core building blocks for a SaaS growth model: acquisition channels, retention, and monetization; marketplaces…
  • Retention is often the most sensitive lever in a growth model, so small retention gains can be worth more than larger gains…
SVPG · Marty CaganOct 4, 2022

Product Sense Demystified

Oct 4, 2022 · 4 min

Marty Cagan argues that "product sense" is a misleading term because it suggests an innate gift, when in reality it is deep product knowledge built through sustained immersion in a specific product space. He describes…

Lenny’s Podcast76 min

Using behavioral science to improve your product

Kristen Berman · Oct 2, 2022
Key learnings
  • Pick an uncomfortably specific behavior to change rather than a vague outcome like 'engagement'; teams should align on the exact…
  • Map every step required to perform the target behavior (a behavioral diagnosis) and attach the psychological barriers at each…
  • Reduce logistical and cognitive barriers to make desired behaviors easier, since people default to the path of least resistance…
Lenny’s Podcast81 min

Customer-led growth

Gia Laudi · Sep 29, 2022
Key learnings
  • Stop treating growth as ending at acquisition; for recurring-revenue businesses, retention, expansion and post-signup activation…
  • Start by identifying your best customers: those who are happy, pay well, have an urgent problem, and signed up recently enough to…
  • Survey recent best customers about the trigger moment, alternatives considered, must-haves, anxieties, and desired outcomes, then…
Lenny’s Podcast79 min

Growth tactics, retention strategies, and becoming a better writer

Julian Shapiro · Sep 25, 2022
Key learnings
  • Pursue product-led acquisition by designing features where users naturally invite others, such as settling debts, sharing…
  • Build user state, like reputation, audience, or social graphs that cannot transfer off-platform, so accumulated investment makes…
  • Prefer evergreen topics and keep updating old writing, since Julian treats his handbooks and posts as living assets rather than…
SVPG · Marty CaganSep 23, 2022

Changing How You Decide Which Problems To Solve

Sep 23, 2022 · 4 min

This essay, the third in a series on meaningful transformation, argues that companies must change how they choose which problems to solve, not just how they build or solve them. It moves beyond feature roadmaps toward…

SVPG · Marty CaganSep 20, 2022

Changing How You Solve Problems

Sep 20, 2022 · 7 min

The authors argue that many companies become efficient feature factories: most roadmap features fail to generate a positive return, often estimated at only 10-20%. The root cause is feature teams that serve internal…

Lenny’s Newsletter♥ 226

How to get better at influence

Sep 20, 2022 · 12 min
Subscriber post — summary only

Lenny uses the Lord of the Rings, especially Frodo's journey, as a lens for how product managers can build influence without relying on formal authority. He walks through seven strategies, each illustrated with Airbnb…

Lenny’s Podcast98 min

Building a meaningful career

Jason Shah · Sep 18, 2022
Key learnings
  • Reframe pushback as shifting direction toward shared goals: first identify what the other person actually cares about, then align…
  • Use Amazon's working-backwards PR/FAQ: write the press release, customer quote, and leadership quote before building, forcing…
  • Cut vague adjectives like 'great' and replace them with concrete numbers and specifics, since fewer, heavier words force sharper…
SVPG · Marty CaganSep 17, 2022

The Transformation Series

Sep 17, 2022

This is an index page from Marty Cagan's SVPG site introducing a series of articles on how a company can transform from merely adequate to truly excellent at product work. It groups the articles into themes…

SVPG · Marty CaganSep 16, 2022

Changing How You Build

Sep 16, 2022 · 7 min

Marty Cagan and Jon Moore argue that a product-led company's engineering practices should rest on three principles: protecting customers, revenue, brand and colleagues; responding quickly to market needs; and earning…

Lenny’s Podcast87 min

When and how to invest in new acquisition channels

Adam Grenier · Sep 15, 2022
Key learnings
  • Before investing in an emerging channel, check three things: whether the channel's strengths match your customers' needs and…
  • Don't assume a hot channel is right for you; a channel like Clubhouse may be a green light for one company and a yellow light for…
  • Keep early experiments small, such as half a person's time, and cap them around a quarter, defining in advance what momentum…
Lenny’s Newsletter♥ 19

When to sunset a feature

Sep 13, 2022 · 8 min
Subscriber post — summary only

Lenny Rachitsky offers a five-point checklist for deciding when to sunset a product or feature, drawing on his Airbnb experience. The core argument is that a feature failing at least three of the criteria (low usage…

SVPG · Marty CaganSep 12, 2022

Pledge To Customers

Sep 12, 2022 · 6 min

Marty Cagan argues that as companies shift from sales-driven feature teams to empowered product teams, the way product teams engage customers changes, and customers need to understand why. He frames a set of pledges…

Lenny’s Podcast102 min

How to build a powerful marketing machine

Emily Kramer · Sep 11, 2022
Key learnings
  • Think of marketing as fuel (the content, positioning and assets that add value) and engine (distribution, tracking and ops), then…
  • Prioritize hiring for the business model, such as top-down sales versus product-led growth, over matching industry or audience…
  • Your first marketer should ideally be a 'pie-shaped' generalist with deep expertise in one area, usually product marketing, plus…
Lenny’s Podcast66 min

The role of AI in product development

Ryan J. Salva · Sep 4, 2022
Key learnings
  • Ring-fence a dedicated R&D team for long-horizon, uncertain bets, reserving roughly 5-10% of capacity for audacious experiments…
  • Hand off research prototypes only after customer signal exists, and move researchers back to R&D based on a trained replacement…
  • Let the team that owns the product day to day control its own roadmap; don't outsource innovation entirely to an R&D group.
Lenny’s Podcast74 min

How to grow a subscription business

Yuriy Timen · Sep 1, 2022
Key learnings
  • Give every channel a real test before judging it; many teams wrongly conclude YouTube or other tactics don't work because they…
  • Virality works best when the product has inherent network effects, where utility grows with more users, rather than trying to…
  • Treat SEO as a 3-month time-boxed experiment, favoring angles with a unique editorial, programmatic, or data advantage, and buy a…
Lenny’s Newsletter · Free post♥ 172

How to measure cohort retention

Aug 30, 2022 · 18 min

Olga Berezovsky, guest-writing for Lenny Rachitsky, argues that cohort retention is widely misunderstood and costly to get wrong, and offers a practical guide to measuring it. She recommends defining "active" by the…

SVPG · Marty CaganAug 26, 2022

An SVPG Process?

Aug 26, 2022

Marty Cagan responds to recurring questions about whether SVPG promotes a specific branded process such as 'the INSPIRED process' or 'the EMPOWERED process'. He argues that nearly everything involves some process, and…

Lenny’s Newsletter♥ 72

All the ways to grow your product

Aug 23, 2022 · 10 min
Subscriber post — summary only

Lenny answers a reader's question about growth levers beyond his consumer growth series. He recaps the Racecar Growth Framework (kickstarts, growth engines, lubricants, turbo boosts), then introduces two mid-stage…

Lenny’s Podcast68 min

The nature of product

Marty Cagan · Aug 21, 2022
Key learnings
  • Empowered product teams are handed problems to solve with measurable outcomes, not prioritized feature lists to ship; celebrate…
  • Product managers are equally responsible for the 'how' - ensuring a solution is valuable, usable, feasible, and viable - not just…
  • Limit problem validation time when the founder already understands the problem; spend most effort on solution discovery through…
Lenny’s Podcast106 min

The art of building legendary brands

Arielle Jackson · Aug 18, 2022
Key learnings
  • Start with product positioning before anything else, since positioning drives most downstream marketing decisions; Arielle says…
  • Run a structured naming process: write a naming brief, brainstorm hundreds of rough ideas, then screen candidates against…
  • Prefer suggestive or evocative names that hint at what the company does, but accept that empty-vessel names like Eero can work if…
SVPG · Marty CaganAug 16, 2022

Market Fit

Aug 16, 2022 · 5 min

The author argues that many companies reach an early beachhead of customers, assume product/market fit, and then stall because they neglected market fit. Market fit means discovering 'market pull': what makes customers…