Drawer 13 · 461 notes · 69 people · 2005–2026

Org design & culture

Team topologies, operating models, culture, and scaling organizations

Q:
Answers from Org design & culture notes, cited
SVPG · Marty CaganApr 30, 2024

Good Product Coach / Bad Product Coach

Apr 30, 2024 · 8 min

Marty Cagan argues that most product coaches and trainers are steeped in the feature-team model, which is the opposite of what companies need when moving to a true product operating model. He frames a good coach through…

SVPG · Marty CaganJun 14, 2021

The MBA Pathology

Jun 14, 2021 · 10 min

Marty Cagan argues that the MBA pathology, the set of habits instilled by many business programs, continues to produce weak product managers and weak products despite claims that it would self-correct. He stresses he is…

SVPG · Marty CaganDec 19, 2023

Product Predictions 2024

Dec 19, 2023 · 6 min

Marty Cagan shares his 2024 product predictions in narrative form, framing each as a hope and a worry rather than a forecast, given his track record of overestimating how quickly change arrives. He covers ten recurring…

Product Talk · Teresa TorresJul 21, 2021

Core Concept: Getting Engineers to Embrace the Product Trio

Jul 21, 2021 · 4 min

“The Core Concepts series addresses common questions and concerns within the world of continuous product discovery. Over the past few weeks, we’ve been looking at common questions about the product trio. Did you miss the previous posts in this series? You can find them all here. Today’s post”

Lenny’s Podcast95 min

How to drive word of mouth

Nilan Peiris · Sep 24, 2023
Key learnings
  • Measure word of mouth by simply asking new customers how they heard about you and overlaying that on attribution and…
  • Use NPS as a proxy for viral potential: moving promoters up the scale roughly doubles how many people each customer refers, so…
  • Read the verbatim NPS comments company-wide; Wise found customers repeatedly asked for lower prices, faster transfers, and easier…
Lenny’s Podcast160 min

Improve strategy, influence, and decision-making by understanding your brain

Evan LaPointe · Aug 11, 2024
Key learnings
  • Send questions to the right mental mode: most people over-rely on fast, recall-based thinking, so deliberately route problems to…
  • Start meetings with priming, stating the context, shared goal, and guiding principles before jumping into decisions; mismatched…
  • Know your own personality and openness level, then be vulnerable with your team about how you naturally react to abstract vision…
Lenny’s Podcast78 min

Leading with empathy

Keith Yandell · Feb 9, 2023
Key learnings
  • Hire people better than yourself, then get out of the way; the most valuable managers slowly step back as their team members…
  • Write a 'How to work with me' document that states your expectations, known growth areas, and commitments to your team; it helps…
  • Help people find their next job, even outside the company; it surfaces retention risks early, lets you plan backfills, and builds…
SVPG · Marty CaganDec 27, 2019

Coaching – Integrity

Dec 27, 2019 · 7 min

Marty Cagan argues that integrity is the foundation of trust in empowered product teams, and that trust rests on both competence and character. He acknowledges that integrity is hard to maintain, since product managers…

SVPG · Marty CaganAug 2, 2015

The Role of Product at Apple

Aug 2, 2015 · 7 min

Marty Cagan, a longtime admirer of Apple, argues that the first Apple Watch after Steve Jobs is a disappointing product that falls short of Apple's usual standards of value. He criticizes its dependence on the phone…

Lenny’s Podcast73 min

How 80,000 companies build with AI: products as organisms, the death of org charts, and why agents will outnumber employees by 2026

Asha Sharma · Aug 28, 2025
Key learnings
  • Treat AI products as living systems: build the loop of collecting usage signals, defining rewards, A/B testing, and fine-tuning…
  • Invest in post-training and fine-tuning on your own data, not just off-the-shelf models; once models are large, adapting them to…
  • Watch for a shift from GUIs toward composable, code-native interfaces, since text streams and composability connect better with…
SVPG · Marty CaganNov 22, 2013

Product Discovery in Established Companies

Nov 22, 2013 · 4 min

Marty Cagan argues that product discovery and rapid test-and-learn techniques, which startups use, apply equally to established companies. Startups have no legacy to protect, so they can take big risks cheaply…

Lenny’s Newsletter♥ 324

My favorite decision-making frameworks

Feb 6, 2024 · 9 min
Subscriber post — summary only

Lenny Rachitsky compiles several lightweight decision-making frameworks, ordered from most to least structured, and explains when each fits best. He stresses that frameworks suit only high-stakes, one-way-door choices…

SVPG · Marty CaganSep 4, 2012

APM Programs

Sep 4, 2012 · 3 min

Marty Cagan argues that most tech product companies struggle to find enough very strong product managers, and that strong product teams depend on them. He points to Google's Associate Product Manager program, which…

SVPG · Marty CaganSep 6, 2015

The Alternative to Roadmaps

Sep 6, 2015 · 5 min

Cagan argues that feature-list roadmaps often tell teams what to build without explaining the underlying problem, producing waste. He proposes replacing them with shared context: a product vision describing the…

SVPG · Marty CaganDec 7, 2007

Seed, Feed and Weed to Succeed

Dec 7, 2007 · 3 min

This essay extends an earlier sports-management analogy about actively managing a team's skills and composition, now using gardening instead. It argues that managers cannot simply hire people and wait for results; they…

SVPG · Marty CaganJul 27, 2008

Global Product Management

Jul 27, 2008 · 5 min

Marty Cagan argues that web products spread worldwide quickly, but making them work well in other countries requires a different product approach than simply localizing a US product. Early companies that handed off US…

SVPG · Marty CaganAug 9, 2014

Profit and Loss Responsibility

Aug 9, 2014

Marty Cagan addresses a recurring question from company leaders: should product managers carry P&L responsibility? He traces the idea to consumer packaged goods, where a product manager owned costs, marketing, forecasts…