“Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are packed. So the idea of trying to carve out time to recruit and schedule interviews might feel”
Teresa Torres examines the common push to build a mobile app and tests the assumption that it will drive growth. Stakeholders often justify the idea with broad beliefs about mobile usage, yet the data on typical app…
Teresa Torres argues that API teams need product discovery because customer-facing APIs are products, and gaps in them cost adoption. She identifies six recurring usability problems developers hit when learning a new…
Teresa Torres describes her daily workflow of pair-working with Claude Code over the past five months, from task pulling and research digests to drafting articles and producing podcasts. She argues the productivity…
Cagan argues that the 'Business Analyst' role, common in IT and custom-software shops where it gathers requirements for developers, becomes a problem when transplanted into a product organization. There it duplicates…
Lenny Rachitsky lays out a practical playbook for interviewing product managers: a multi-stage funnel with screens, a full-day loop, and panel debriefs. He covers which skills to test, sample questions, how to design…
A practical brainstorming list of growth tactics organized by funnel stage and team area: top-of-funnel acquisition (short and long term), monetization, conversion and activation, retention, and team velocity. The post…
Lenny answers a reader question on how to split effort across conversion levers (focus, motivation, friction) and which tends to pay off most. He shares rules of thumb such as starting wide, mining past wins, and mixing…
This episode of Just Now Possible features AITropos founders Santi Marchiori (CEO) and Juan Haedo (CTO) discussing how they built an AI order-taking agent that handles the full ordering flow inside WhatsApp for…
Marty Cagan argues that the product management field suffers from a widespread problem: many people become product managers after only a Certified Scrum Product Owner course, which teaches delivery-process rituals…
Teresa Torres argues that the biggest barrier to continuous discovery is getting consistent access to customers, and that teams must automate recruiting so interviews happen without weekly hustle. She explains that…
Teresa Torres argues that user researchers have a vital place in continuous discovery, even though most product trios don't include one by default because companies rarely have enough researchers. She outlines three…
This episode of a product podcast features Incident.io's founding engineer Lawrence Jones and AI product lead Ed Dean discussing how their team is building an AI SRE that helps diagnose and respond to production…
Lenny Rachitsky answers a SaaS founder's question about when a small startup should raise money and start hiring. His core guideline is to wait until product/market fit is found, since hiring before then slows a company…
Teresa Torres argues that product managers and hiring managers often chase breadth, trying to be good at everything and ending up mediocre. She proposes a three-tiered approach: build foundational attributes that make…
Teresa Torres argues that product teams should test ideas with experiments before building them, and that this starts with a well-formed hypothesis. Vague statements like 'a redesign will improve usability' cannot be…
Teresa Torres recaps her favorite moments from the Mind the Product SF 2017 conference, which she considers the best product event she attends. She highlights her own workshop on continuous product discovery habits…
Teresa Torres argues there is no single perfect tool for recruiting customer interview participants in continuous discovery; the best tool is the one a team will actually use. The article walks through three steps…
Teresa Torres argues that New Year's resolutions fail because people rely on willpower rather than habits, and she draws on habit research such as Charles Duhigg's work. She describes how she built sustainable routines…
Teresa Torres interviews four members of Medable, a clinical trial platform company, about building Agent Studio, a no-code/low-code platform for configuring and deploying AI agents across the clinical trial lifecycle…
Teresa Torres argues that drawing maps and visual models sharpens thinking, and that the Business Model Canvas spread because it makes a business model visible on one page. She draws on cognitive psychology, notably…
Teresa Torres argues that continuous discovery habits apply to early-stage startups, not just mature products, even before a product or customers exist. She illustrates the ideal path with fictional founders who set a…
Teresa Torres profiles Yury Oleynik, VP of Product Management at HiveMQ, and how his team automated recruiting for continuous customer interviews. Early manual outreach campaigns to thousands of free-plan users yielded…
Lenny Rachitsky answers a reader's question about taking a marketplace business international, drawing on advice from two former Airbnb leaders who built its European business. The piece argues that expansion…