Marty Cagan argues that team objectives should empower product teams by assigning them a hard problem to solve rather than a feature to build, along with the strategic context needed to make good decisions. Handing over…
“Listen to this episode on: Spotify | Apple Podcasts Trainline—the world’s leading rail and coach platform—helps millions of travelers get from point A to point B. Now, they’re using AI to make every step of the journey smoother. In this episode, Teresa Torres talks with David Eason”
Aishwarya Reganti and Kiriti Badam introduce the Continuous Calibration/Continuous Development (CC/CD) framework for building AI products. They argue AI systems are non-deterministic and require negotiating a tradeoff…
This podcast episode features three members of Musubi, an AI-native trust and safety toolkit for content platforms, discussing how they build custom-trained ML models and LLM-powered moderation tools tailored to each…
Teresa Torres argues that many product teams believe they already practice discovery, but they run interviews, usability tests, and A/B tests too infrequently and mostly to validate decisions already made. She defines…
Kyle Poyar argues that product-led growth (PLG) only works economically if customer acquisition cost stays near zero, roughly under $1 per unique website visitor. Using OpenView benchmark funnel math, he shows that a…
This podcast episode follows Perk, a company that eliminates 'shadow work' like travel booking, as its team built a voice AI agent that calls hotels to verify virtual credit card payments. The project grew from a…
Teresa Torres argues that product teams routinely build on untested assumptions, treating hopes as facts, and that this risks building something nobody wants. Using an imagined Caltrain commuter app, she shows how to…
This Product Talk edition profiles how the Collaboration Group at 99designs, a two-sided design marketplace owned by Vistaprint, is building a continuous discovery practice. Senior PM Matt Richmond and his team treated…
This post is mostly a promotional announcement for a part-time PM course aimed at early-career product managers, with a reader Q&A in the middle. The core advice in the Q&A explains how to move from a generalist PM role…
This Product in Practice case study follows Kranthi Kiran, founder of ThoughtFlow, a collaboration tool combining visual mind mapping with data modeling. It opens by framing the risk founders face when they start from…
This podcast episode features three leaders from Neople, a company building 'digital coworkers' that automate work such as customer support, invoice processing, and drafting emails. The conversation traces how Neople…
Teresa Torres recounts a 90-day, self-directed journey building her first AI product, an Interview Coach that gives feedback on customer interviews, which she built while recovering from a broken ankle. She argues that…
Teresa Torres describes a three-week investigation prompted by a beta customer's complaint that an AI-generated opportunity solution tree had too many flat, unstructured opportunities under one parent. She built…
Teresa Torres argues that product teams should regularly test the underlying assumptions behind their ideas rather than whole solutions, so they can compare options quickly and drop weak ones early. She explains that an…
Teresa Torres announces a second run of the Continuous Discovery Habits (CDH) Benchmark Survey, aimed at measuring how many product teams have adopted a continuous cadence to discovery work. She argues that the…
A guest-written post in which an SEO leader lays out a strategy for an early-stage company to compete with entrenched incumbents: build many valuable, templated pages targeting long-tail keywords, using proprietary…
Teresa Torres shares the personal productivity, reading, product-building, and collaboration tools she relies on as a product manager, startup builder, and graduate student. She opens with a caveat that she once…
Teresa Torres argues that product teams often misuse customer interviews by spending time evaluating solution ideas, which yields unreliable feedback because people overestimate their future behavior. Interviews are…
Marty Cagan, who popularized the term product discovery, clarifies a common confusion: learning is valuable, but the real goal of discovery is to gain insights, which are learnings a team can act on. He explains that…
This case study follows Mike Donovan, SVP of Product at Sauce Labs, who credits a Product Discovery Fundamentals course with reshaping how his team works. Moving away from a feature factory where sales passed requests…
Teresa Torres argues that effective product teams should pair two discovery activities every week: continuous customer interviewing to find opportunities, and assumption testing to evaluate solutions. Visualizing this…
Teresa Torres, drawing on her experience screening and interviewing product managers, outlines the most common mistakes candidates make. She argues that product management is not about personal opinion alone, that…
Teresa Torres and Hope Gurion, both discovery coaches, argue that there is no single correct way to do product discovery, because every company, team, and customer base differs. Instead of prescribing one method, they…