“Over the last few weeks, we've taken a look at several aspects of user story writing. As the primary means of kicking off conversations between product and engineering in most Agile environments, user story writing is a critical skill to develop. Let's review where we've been. If”
Teresa Torres argues that teams under pressure to keep up with continuous customer interviews are turning to generative AI for synthesis, and that this often backfires. The core problem is that AI cannot supply context…
Marty Cagan argues that removing usability problems and bugs only gets a product to the absence of pain, which is not the same as delighting users. Great products cause pleasure, sometimes from raw value, but often from…
Teresa Torres argues that email remains a powerful channel for products despite claims it is dead. She counters common myths: that young users avoid email, that spam has ruined it, and that users will be annoyed by…
Lenny Rachitsky offers a five-point checklist for deciding when to sunset a product or feature, drawing on his Airbnb experience. The core argument is that a feature failing at least three of the criteria (low usage…
Lenny Rachitsky argues that true viral growth is rare and short-lived, and that most products spike when a large one-to-many broadcaster shares them. Drawing on Derek Thompson's Hit Makers and examples like Spotify…
Teresa Torres argues there is no single perfect tool for recruiting customer interview participants in continuous discovery; the best tool is the one a team will actually use. The article walks through three steps…
Hiten Shah traces the idea of 'slop' from 19th-century pig feed and swill milk through naval slop chests, industrial refineries, institutional cafeteria food and today's algorithmic content feeds. His core argument is…
Teresa Torres argues that a well-designed email template is not enough; product teams must also manage deliverability, the process of getting messages past ISP and client spam filters into real inboxes. She outlines how…
Marily Nika, a former AI PM at Google and Meta, presents a weekly ritual for building AI product sense: probing a model with messy, ambiguous, and difficult inputs to map failure modes before users do. She argues PMs…
Lenny Rachitsky opens with a note on the war in Ukraine and ways to help, then answers a reader question about waitlist conversion. Drawing on founder input, he shares rough conversion benchmarks for free sign-ups, paid…
Teresa Torres explains how she now records customer research interviews (audio only, with disclosure) while taking handwritten notes that capture structure rather than verbatim quotes. She argues that recording frees…
Cagan describes a "Big Bang" release as a project built for months and then launched all at once, a common outcome of Waterfall but also possible under Scrum. He argues it almost never goes well: dates slip or features…
This episode of Just Now Possible, hosted by Teresa Torres, is an in-depth look at how Doist built Ramble, a voice-to-task feature in Todoist that turns spoken brain dumps into structured tasks in real time. Ramble was…
Teresa Torres argues that atypical customer stories, the ones that stand out from the rest of an interview set, are valuable rather than something to discard during continuous discovery. Teams often focus only on shared…
Teresa Torres describes a conversation with the Consider and Contact team at Hemnet about moving their opportunity solution trees from Miro to Jira Product Discovery. The team initially found Miro effective, but as…
Teresa Torres argues that customer interviews often fail because people describe their ideal behavior rather than what they actually do, and their brains readily invent coherent but false explanations. She draws on…
Lenny Rachitsky, working with Crunchbase data, ranks the most active and most successful U.S. angel investors across several time windows. The post is a directional guide to who early-stage founders might approach, and…
Teresa Torres introduces Claude Code, a terminal-based version of Claude that can read and act on local files, and contrasts it with browser chats, Projects, and the desktop app. Using a competitive analysis example…
Teresa Torres and Petra Wille discuss moving from Claude in the browser to Claude Code running on a local machine, where it can work directly with files and workflows. They cover practical setup such as project…