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“Matt Mochary”

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Lenny’s Podcast89 min

How to fire people with grace, work through fear, and nurture innovation

Matt Mochary · Nov 10, 2022
Key learnings
  • When you sense fear clouding judgment, make a low-stakes bet with a peer on the opposite prediction; Mochary says fear has…
  • Deliver layoff news one-on-one, never via email or group chat, since impersonal delivery is what turns layoffs into anger and…
  • Separate the decision from its implementation: decide based on what serves the customer, then address the hurt of each affected…
Lenny’s Podcast72 min

EOY Review

EOY Review · Dec 29, 2022
Key learnings
  • Start positioning by identifying competitive alternatives, including the status quo, since many B2B deals are lost to 'no…
  • Map each product capability to the customer value it enables, then group these into two or three differentiated value themes…
  • Treat metrics as insights only when they explain why a behavior happens and change what you do; otherwise they are entertainment…