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SVPG · Marty CaganSep 17, 2022

The Transformation Series

Sep 17, 2022

This is an index page from Marty Cagan's SVPG site introducing a series of articles on how a company can transform from merely adequate to truly excellent at product work. It groups the articles into themes…

SVPG · Marty CaganJun 14, 2021

The MBA Pathology

Jun 14, 2021 · 10 min

Marty Cagan argues that the MBA pathology, the set of habits instilled by many business programs, continues to produce weak product managers and weak products despite claims that it would self-correct. He stresses he is…

Product Talk · Teresa TorresMar 18, 2015

Fix Delivery to Make Time for Discovery

Mar 18, 2015 · 3 min

Teresa Torres argues that many product managers are so consumed by delivery work (grooming backlogs, triaging bugs, handling schedule slips) that they lack time for discovery, the work of figuring out what to build. Ad…

SVPG · Marty CaganMar 4, 2020

Team Objectives – Commitments

Mar 4, 2020 · 4 min

Cagan argues that while most team objectives should be aspirational, some situations require high-integrity commitments: deliverables with dates leaders can rely on, driven by trade shows, contracts, tax deadlines…

SVPG · Marty CaganFeb 20, 2020

Product Strategy – Actions

Feb 20, 2020 · 3 min

Cagan argues that once a product strategy is set, leaders face a fork: hand teams features to build (feature teams and roadmaps) or hand them problems to solve (empowered product teams). The difference is whether teams…

SVPG · Marty CaganSep 8, 2009

Product Discovery vs. Product Optimization

Sep 8, 2009 · 4 min

Cagan argues that product teams need two distinct disciplines: Product Discovery, which uses prototyping and user testing to find new valuable, usable, feasible solutions, and Product Optimization, which improves an…

SVPG · Marty CaganMar 7, 2008

What Product Management Is Not

Mar 7, 2008 · 4 min

Cagan argues that many companies remain stuck in failed models of product management because they misdefine the role. Rather than restating what the job is, he lists common misconceptions and explains why each one…

SVPG · Marty CaganSep 24, 2007

Product Discovery

Sep 24, 2007 · 5 min

Cagan argues that product teams commonly treat requirements and design as a scheduled, sequential phase, which leads to engineers building unvalidated solutions that customers don't want. He reframes this stage as…

SVPG · Marty CaganJun 1, 2009

The Product Scorecard

Jun 1, 2009 · 5 min

Cagan argues that many companies lack a clear way to tell whether product managers' work actually aligns with business strategy, and that teams drift into chasing feature ideas. He proposes a 'Product Scorecard': a…

SVPG · Marty CaganJan 4, 2008

The Best Product Management Model?

Jan 4, 2008 · 3 min

Cagan argues that companies often ask how they can copy the product management model of Google or Apple, but this usually backfires. Those models fit their specific founders, cultures, and products, and Apple's in…

SVPG · Marty CaganFeb 15, 2016

Ten Keys to Product Optimization

Feb 15, 2016 · 6 min

Cagan argues that product optimization, typically A/B testing and iterative tuning, is often confused with product discovery, and that optimization only makes sense after a team has found product/market fit. He…

SVPG · Marty CaganJun 22, 2013

Lean Canvas vs. Opportunity Assessment

Jun 22, 2013

Cagan distinguishes two lightweight planning tools that are often confused: the Business Model or Lean Canvas and the Opportunity Assessment. The Canvas suits new businesses or entirely new product lines, where many…

SVPG · Marty CaganAug 30, 2013

The Power of Reference Customers

Aug 30, 2013 · 5 min

Cagan argues that strong products are the foundation of a healthy business: weak products inflate acquisition costs, lengthen sales cycles, pressure prices and burden customer service. The most powerful antidote is a…

SVPG · Marty CaganSep 27, 2009

Holistic View of Product

Sep 27, 2009 · 5 min

As a product grows from one team to many, keeping a holistic view of how the whole product fits together becomes very hard. Cagan argues that three senior roles are needed to hold that view: a principal designer for…

SVPG · Marty CaganMar 4, 2020

Team Objectives – Action

Mar 4, 2020 · 4 min

Cagan argues that once leaders decide which problems product teams should tackle, the mechanics of assigning objectives matter a great deal. Leaders own the decision of which team takes which problem, guided by product…

SVPG · Marty CaganOct 21, 2015

Discovery vs. Delivery

Oct 21, 2015 · 5 min

Cagan argues that product teams face two simultaneous goals: learning fast through discovery about what customers need, and delivering robust, scalable, production-quality software they can release with confidence…

SVPG · Marty CaganSep 6, 2015

The Alternative to Roadmaps

Sep 6, 2015 · 5 min

Cagan argues that feature-list roadmaps often tell teams what to build without explaining the underlying problem, producing waste. He proposes replacing them with shared context: a product vision describing the…

SVPG · Marty CaganOct 12, 2009

The Product Discovery Plan

Oct 12, 2009 · 4 min

Cagan argues that teams who genuinely value product discovery still waste time when they lack a plan, so they should write a Product Discovery Plan spelling out who is involved, what must be done, what resources are…

SVPG · Marty CaganMay 12, 2008

Market Discovery vs. Product Discovery

May 12, 2008

Cagan distinguishes market discovery, which identifies worthwhile opportunities or markets, from product discovery, which determines whether a specific product is valuable, usable, and feasible. He argues the two are…

SVPG · Marty CaganApr 25, 2009

The Purpose of Product Portfolio Planning

Apr 25, 2009 · 3 min

Cagan argues that product portfolio planning should be treated like financial portfolio planning: each product effort is an investment whose returns depend on where the company places its bets. Many companies either…

SVPG · Marty CaganNov 10, 2010

Big Bang Releases

Nov 10, 2010

Cagan describes a "Big Bang" release as a project built for months and then launched all at once, a common outcome of Waterfall but also possible under Scrum. He argues it almost never goes well: dates slip or features…

SVPG · Marty CaganMay 31, 2022

Transformation Defined

May 31, 2022 · 4 min

Cagan and Moore argue that 'transformation' is often described with labels like Agile or product-led, which fail to capture what actually changes. They propose defining transformation by three concrete shifts: how a…

SVPG · Marty CaganApr 5, 2015

Autonomy vs. Mission

Apr 5, 2015 · 5 min

Cagan argues that team autonomy and leadership control are reconciled when leaders supply two inputs: a clear product vision and specific, prioritized business objectives for each team. Teams should then have freedom…

SVPG · Marty CaganOct 13, 2008

Product Managers vs. Business Owners

Oct 13, 2008 · 4 min

Cagan describes a role that appears in large matrixed companies: the business owner, who represents a business unit (by geography, device, or function) that a central product organization serves. He argues this role can…

SVPG · Marty CaganFeb 20, 2011

Product Discovery With Live-Data Prototypes

Feb 20, 2011 · 5 min

Cagan argues that the core goal of product discovery is finding the smallest valuable, usable, feasible product as fast as possible by failing fast. He describes two techniques: disposable user prototypes tested with…

SVPG · Marty CaganJan 6, 2011

Beyond Usability

Jan 6, 2011

Cagan argues that the product design field should expand its focus well beyond usability. Usability still matters and can differentiate products, especially in enterprise software, but the harder question is whether…

SVPG · Marty CaganApr 13, 2015

Autonomy vs. Ownership

Apr 13, 2015 · 4 min

Cagan extends his series on product team autonomy by examining how code ownership interacts with it. When companies split a codebase among product teams, one team's changes often touch code another team owns, creating…

SVPG · Marty CaganAug 4, 2020

Product Vision vs. Mission

Aug 4, 2020 · 4 min

Cagan argues that many companies confuse a product vision with a mission statement, a slogan of purpose that does not do the work a product vision must do. He also criticizes the practice of each product team inventing…

SVPG · Marty CaganApr 10, 2009

Business Strategy vs. Product Strategy

Apr 10, 2009 · 4 min

Cagan argues that many companies blur business strategy and product strategy, which leaves executives buried in feature-level decisions and product managers without the context or empowerment they need. Business…

SVPG · Marty CaganAug 17, 2007

Charter Customer Programs

Aug 17, 2007 · 12 min

Cagan argues that strong products are the foundation of a sustainable business, and that weak products force sales and marketing into costly workarounds and frustrate customers. The remedy he proposes is a Charter…