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SVPG · Marty CaganNov 1, 2012

Assessing Customer Impact

Nov 1, 2012 · 4 min

Marty Cagan argues that as teams move to frequent or continuous delivery, releases can surprise customers and internal stakeholders such as sales, service, and product marketing. Most incremental releases are invisible…

Product Talk · Teresa TorresNov 1, 2012

When Helping Hurts

Nov 1, 2012

Product managers constantly receive requests from sales, executives, support, engineers, and customers, and trying to satisfy all of them can derail a well-defined product. The author argues that you can rarely both…

Product Talk · Teresa TorresOct 30, 2012

Do One Thing Well

Oct 30, 2012

Teresa Torres argues that a product should be built around doing one thing exceptionally well. Such focus helps customers understand when and why to use it, gives the team a realistic chance of being the best at that…

SVPG · Marty CaganOct 24, 2012

Continuous Discovery

Oct 24, 2012 · 3 min

Marty Cagan describes a growing trend where product teams move from batch-style phases to continuous practices in both delivery and discovery. He traces how continuous integration, testing, and deployment have spread…

Product Talk · Teresa TorresOct 5, 2012

Remembering Steve

Oct 5, 2012

Teresa Torres marks the one-year anniversary of Steve Jobs's death by reflecting on her mixed feelings about him. She credits Jobs with an extraordinary record of beautiful, usable products and a rare dedication to…

SVPG · Marty CaganOct 2, 2012

Product Manager Charm School

Oct 2, 2012

Marty Cagan describes "Product Manager Charm School," a foundational training program for new product managers covering communication skills and external interaction. Originating at HP and expanded at Netscape, it…

Product Talk · Teresa TorresSep 27, 2012

Writing Acceptable Acceptance Criteria

Sep 27, 2012 · 3 min

Teresa Torres argues that acceptance criteria are often the missing piece of a user story, and that they determine when a story is ready for release. She contends that criteria should be written from the end-user's…

Product Talk · Teresa TorresSep 20, 2012

Predicting The Impact Of Each User Story

Sep 20, 2012 · 5 min

Teresa Torres argues that predicting the expected impact of each user story before building it serves two purposes: it helps prioritize the backlog, and it surfaces the hidden assumptions behind what a team is building…

Product Talk · Teresa TorresSep 18, 2012

Measuring The Impact Of Each User Story

Sep 18, 2012 · 3 min

Teresa Torres argues that choosing product themes is not enough; teams also need a way to predict and measure how each user story moves the product goal. Using an event-site example with the goal of increasing the…

SVPG · Marty CaganSep 17, 2012

Dual-Track Agile

Sep 17, 2012

Marty Cagan argues that Agile product teams often suffer from poorly defined backlog items, slow velocity, rework, and unvalidated ideas. He proposes Dual-Track Agile, which runs a Discovery track to quickly validate…

Product Talk · Teresa TorresSep 11, 2012

User Stories Aren't As Simple As They Seem

Sep 11, 2012 · 9 min

Teresa Torres extends her earlier post on user stories by walking through the INVEST criteria (Independent, Negotiable, Valuable, Estimatable, Small, Testable) with concrete examples. She argues that stories should be…

Product Talk · Teresa TorresSep 6, 2012

So You Want To Be A Product Manager

Sep 6, 2012

This piece is a curated index of the author's earlier posts on breaking into product management. Its premise is that people arrive at product roles from many backgrounds, so there is no single path, and the most common…

SVPG · Marty CaganSep 4, 2012

APM Programs

Sep 4, 2012 · 3 min

Marty Cagan argues that most tech product companies struggle to find enough very strong product managers, and that strong product teams depend on them. He points to Google's Associate Product Manager program, which…

SVPG · Marty CaganAug 20, 2012

Time-Boxing Product Discovery

Aug 20, 2012 · 3 min

Marty Cagan argues that product teams doing discovery often move far too slowly, risking wasted time and money on unvalidated ideas. He distinguishes time-boxing (fixed work period followed by reflection) from…

Product Talk · Teresa TorresAug 16, 2012

To Portfolio Or Not To Portfolio

Aug 16, 2012 · 3 min

Teresa Torres argues that public portfolios are a poor fit for product professionals, since they encourage over-claiming credit for team work and expose proprietary or employer-owned material. Hiring managers still want…

Product Talk · Teresa TorresAug 2, 2012

Oded Korczyn: On Becoming a Product Manager

Aug 2, 2012 · 3 min

Teresa Torres interviews Oded Korczyn, who moved into his first formal product management role at AfterCollege despite never having held one. Oded draws on his anthropology background and startup experience, where he…

SVPG · Marty CaganJul 23, 2012

The Opportunity Backlog

Jul 23, 2012

Marty Cagan describes a proposal from Jeff Patton to replace the traditional product roadmap with an "opportunity backlog." The core problem is that roadmap items are often treated as commitments, yet genuine product…