Product Talk · Teresa TorresFeb 16, 2022
Feb 16, 2022 · 5 min
Teresa Torres argues that every member of the product trio (product manager, designer, engineer) is jointly responsible and accountable for all five risk areas: desirable, viable, feasible, usable, and ethical…
Lenny’s Newsletter · Free post♥ 111
Feb 15, 2022 · 24 min
This guest-authored guide by Jason Shah, head of product at Alchemy, explains how the product manager role changes at web3 startups. The author argues that PMs there are more versatile, more art than science given…
SVPG · Marty CaganFeb 14, 2022
Feb 14, 2022 · 4 min
Marty Cagan introduces Martina Lauchengco's book LOVED, which argues that product/market fit has two halves: a strong product and a strong market approach. Building on his earlier work on product discovery, he contends…
Lenny’s Newsletter♥ 87
Feb 8, 2022 · 10 min
Subscriber post — summary onlyLenny Rachitsky benchmarks what counts as good and great monthly SaaS churn, drawing on growth leaders and ProfitWell data across B2C, SMB/mid-market, and enterprise segments. He argues churn should be read by price…
SVPG · Marty CaganFeb 7, 2022
Feb 7, 2022 · 3 min
Marty Cagan examines the adage that product managers get blamed for failure but rarely credited for success, and asks whether that is fair. He explains that on empowered product teams the product manager owns value and…
Product Talk · Teresa TorresFeb 2, 2022
Feb 2, 2022 · 8 min
This Product in Practice story describes how Ellen Juhlin, a senior product director at Orion Labs, brought engineers into continuous discovery. Engineers often see product work as order-taking, but their technical…
Lenny’s Newsletter♥ 51
Feb 1, 2022 · 9 min
Subscriber post — summary onlyLenny Rachitsky lays out seven practical strategies for earning a promotion, drawing on his own roughly nine promotions over a 16-year career. The core argument is that consistent, impactful work is the foundation, and…
SVPG · Marty CaganJan 31, 2022
Jan 31, 2022 · 10 min
Marty Cagan argues that the most damaging way companies try to scale product management is splitting the PM job across two people, the so-called 'two in a box' anti-pattern. The core problem is that the PM on an…
Lenny’s Newsletter♥ 94
Jan 25, 2022 · 25 min
Subscriber post — summary onlyLenny Rachitsky reviews more than 140 of his angel investments, sharing seven surprises, a practical path into angel investing, and his startup evaluation criteria. His core argument is that access to good deals and a…
SVPG · Marty CaganJan 21, 2022
Jan 21, 2022 · 3 min
Marty Cagan argues that the root cause of many large companies losing their product innovation is an over-reliance on process over people. He builds on his earlier overview of Product Ops models by focusing on why…
Product Talk · Teresa TorresJan 19, 2022
Jan 19, 2022 · 14 min
Teresa Torres reviews how her coaching business has changed and lays out her plans for 2022. She explains that her main goal is to get more product trios adopting continuous discovery, but that this impact is hard to…
Lenny’s Newsletter · Free post♥ 129
Jan 18, 2022 · 15 min
Deb Liu, who led the team behind Facebook Marketplace, recounts how an idea she pitched in 2009 languished for years before a small Groups-based commerce test revealed organic buying and selling behavior. The team's…
Lenny’s Newsletter♥ 61
Jan 11, 2022 · 9 min
Subscriber post — summary onlyLenny Rachitsky argues that product differentiation is essential, drawing on Michael Porter's view that winners either operate better or perform differently from rivals. The post lays out seven practical differentiators…
Lenny’s Newsletter♥ 64
Jan 4, 2022 · 11 min
Subscriber post — summary onlyLenny answers a first-time B2B founder's question about prioritization before product-market fit. He argues that typical frameworks suit large companies, lists common early-stage pitfalls, and proposes a single goal…
SVPG · Marty CaganDec 20, 2021
Dec 20, 2021 · 17 min
Marty Cagan argues that 'Product Ops' has become a vague label, with at least six distinct meanings in companies today, making a claim that a company 'has Product Ops' nearly meaningless. He reviews five models he finds…
Lenny’s Newsletter · Free post♥ 105
Dec 16, 2021 · 10 min
Guest post by Justin Gage, writer of Technically, offering five practical technical areas product managers should understand to work more effectively with engineers. He argues that a strong technical foundation makes…
Product Talk · Teresa TorresDec 15, 2021
Dec 15, 2021 · 13 min
Teresa Torres argues that job seekers should evaluate a prospective employer's continuous discovery habits before accepting a role, since most companies are still early in adopting them. Drawing on interviews with…
Lenny’s Newsletter♥ 86
Dec 14, 2021 · 12 min
Subscriber post — summary onlyLenny Rachitsky polls sixteen growth experts on what counts as a good customer payback period across B2C, SMB and enterprise businesses. The post explains how to calculate payback on a gross-profit basis, why it matters…
Lenny’s Newsletter · Free post♥ 86
Dec 9, 2021 · 10 min
This excerpt from Andrew Chen's book argues that networked products should first build a small, self-sustaining 'atomic network' before expanding. The atomic network is the smallest unit that can stand on its own, and…
Lenny’s Newsletter♥ 36
Dec 7, 2021 · 7 min
Subscriber post — summary onlyLenny Rachitsky answers a question from a newly minted product manager by describing five common early-career pitfalls: acting as a coordinator, a dictator, a dreamer, a feature factory, and a shield failing to filter…
Product Talk · Teresa TorresDec 1, 2021
Dec 1, 2021 · 10 min
This Product Talk edition profiles how the Collaboration Group at 99designs, a two-sided design marketplace owned by Vistaprint, is building a continuous discovery practice. Senior PM Matt Richmond and his team treated…
Lenny’s Newsletter · Free post♥ 92
Nov 30, 2021 · 32 min
David Spinks argues that community is a structure for creating value by helping people help each other, which can scale a product's impact with a small team. Before investing, founders should align community to a…
Lenny’s Newsletter♥ 91
Nov 23, 2021 · 5 min
Subscriber post — summary onlyLenny Rachitsky answers a reader's question about which metrics matter for a consumer app, arguing the right metrics depend on how the business makes money. He walks through five consumer models (trial-based…
SVPG · Marty CaganNov 17, 2021
Nov 17, 2021 · 4 min
Marty Cagan follows up on his earlier critique of 'process people' hijacking product ops. He notes that 'product ops' has no settled definition, and he has identified at least six different versions in his work with…
Product Talk · Teresa TorresNov 17, 2021
Nov 17, 2021 · 9 min
Teresa Torres argues that handing discovery findings from a product trio to the rest of the delivery team recreates the old waterfall 'game of telephone', losing context and distorting customer needs. Discovery should…
Lenny’s Newsletter♥ 162
Nov 16, 2021 · 6 min
Subscriber post — summary onlyLenny Rachitsky answers the common interview question of what a product manager does, offering a working definition centered on delivering business impact through a team and customer problems. He frames the day-to-day…
Lenny’s Newsletter · Free post♥ 105
Nov 9, 2021 · 15 min
Elena Verna argues that a founder's first growth hire is one of the most consequential hires a startup makes, and that many founders begin with avoidable mistakes. She proposes six rules: define a growth model before…
Lenny’s Newsletter♥ 26
Nov 2, 2021 · 7 min
Subscriber post — summary onlyThis post is mostly a promotional announcement for a part-time PM course aimed at early-career product managers, with a reader Q&A in the middle. The core advice in the Q&A explains how to move from a generalist PM role…
SVPG · Marty CaganOct 28, 2021
Oct 28, 2021 · 5 min
Marty Cagan argues that product organizations contain three kinds of contributors rather than two: makers (designers, engineers, researchers), managers, and a growing group he calls process people. Process roles like…
Lenny’s Newsletter♥ 97
Oct 26, 2021 · 12 min
Subscriber post — summary onlyLenny Rachitsky explains what a 'wedge' strategy is, namely entering a large market through a narrow, sharp initial product and segment. He covers when a wedge is most needed (entrenched or crowded markets), why it…