Shreyas Doshi argues that a common implicit assumption, that everything should be meant for everyone, is mistaken, and that treating narrow fit as a defect leads people to create and consume poorly. The essay's framing…
Shreyas Doshi argues that clear thinking underpins everything product people do, yet most of us have significant gaps in how we reason. In this year-end essay he offers ten ideas for 2026, framed explicitly as useful to…
Shreyas Doshi argues that peer-reviewed studies on human psychology and behavior are often over-trusted by smart people. Such research typically reports averages and correlations across populations, which says little…
Lenny Rachitsky and Noam Segal report on a 1,750-respondent survey of tech workers about AI productivity. The core argument is that AI is overdelivering for most people, with the biggest gains in founders and PMs, while…
Marty Cagan and Elias Lieberich describe how the product model shows up at Google, a company with nine products that each exceed one billion monthly users. The article frames the model around three parts: leaders…
This episode of Teresa Torres's show features Jack Taylor and Ibrahim Faruqi of Gradient Labs, an AI-native fintech startup automating customer support. They argue frontline answers are only the visible tip of support…
In this end-of-year episode, product veterans Teresa Torres and Petra Wille compare their personal reflection rituals, built over years of product work and self-experimentation. Both have moved away from rigid annual…
Amir Klein, writing via Lenny's newsletter, explains how he built an AI 'second brain' using ChatGPT Projects while launching monday.com's first AI agent. He covers giving the project a defined personality, feeding it…
This episode of Just Now Possible features Mowie's CEO Chris O'Connor and co-founder Jessica Valenzuela discussing how their AI marketing platform for small and medium businesses grew out of a hands-on concierge…
Teresa Torres describes how her blog-writing process changed once she began using Claude as a collaborator for outlining, critiquing, researching, and headline work, which lets her write more. She argues that designing…
Teresa Torres and Petra Wille argue that product transformations stall when teams are trained in continuous discovery but leaders keep managing through feature requests and roadmaps. Training leaders first is presented…
Guest author Terrence Rohan shares how five early employees who joined multiple iconic companies, including Palantir, OpenAI, Stripe, and Spotify, spotted breakout startups early. The post argues that three signals…
This podcast episode follows Perk, a company that eliminates 'shadow work' like travel booking, as its team built a voice AI agent that calls hotels to verify virtual credit card payments. The project grew from a…
Jason Fried announces Fizzy, a new kanban-style card-and-column tool from the team behind Basecamp. He argues that popular issue-tracking tools like Trello, Jira, and Asana have grown bloated and complicated, drifting…
Teresa Torres describes her daily workflow of pair-working with Claude Code over the past five months, from task pulling and research digests to drafting articles and producing podcasts. She argues the productivity…
Hiten Shah argues that a company's external surface area has expanded dramatically, from a few channels decades ago to dozens of channels and hundreds of instances today. This growth fragments coordination, measurement…
Teresa Torres and Petra Wille revisit their earlier skepticism about using AI to analyze and synthesize customer interviews, now shaped by about six months of experiments. Teresa ran 15 interviews through…
Cagan and Jones argue that moving to a product operating model changes not just product teams but the business stakeholders who rely on them. The shift is from shipping feature roadmaps (output) to solving customer and…
Jason Fried argues that the best time to invite outside users into a product is only a week or two before launch, when it is essentially a near-final release rather than an early beta. At that stage he is not seeking…
Teresa Torres and Petra Wille discuss how product people can deliberately build communities of practice to support long-term learning. Teresa describes an introvert-friendly approach centered on a personal learning…
This essay traces how website heatmaps emerged from a blind spot in early web analytics, which counted page destinations rather than the actual interactions visitors made. Two identically destined links were merged into…
Teresa Torres interviews the founders of Rest, a startup that built a voice-first AI sleep coach grounded in Cognitive Behavioral Therapy for Insomnia (CBTI). The team began by noticing that users of their podcast app…