Lenny’s Newsletter · Subscriber post · Metrics, data & experimentation · Startups & founders

The most important bottom-up SaaS metrics to track

> ## Q: I’m curious what metrics early-stage bottom-up SaaS startups track and how they visualize these metrics –– especially metrics other

Lenny RachitskyOct 20, 20206 min♥ 15
SourceLenny’s Newsletter
KindSubscriber post
PublishedOct 20, 2020
Readers♥ 15
Originallennysnewsletter.com ↗
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Lenny Rachitsky crowdsources and researches which metrics early-stage bottom-up SaaS founders should track, before and after revenue, and which tools and dashboards teams use to visualize them. The post ranks core metrics such as retention, virality, top-of-funnel growth, and monetization, and notes that Google Sheets is the most common tracking tool. It also mixes in job listings and recommended reading as housekeeping.

Subscriber post — summary only

01Key takeaways

  • Prioritize retention metrics first, both user-level and logo-level, measured over a 3-6 month window.
  • Pre-revenue founders should track invite rate, virality factor, and activation to gauge organic spread.
  • Post-revenue, watch net dollar retention, payback period, and paid conversion alongside MRR growth.
  • Google Sheets, often paired with Data Studio or Profitwell, is the most common dashboard approach among founders.
  • Start with a handful of metrics rather than tracking everything, then expand as the business matures.

02Frameworks mentioned

Summary and takeaways written by PM Atlas; quotes are short excerpts. © the original author.